Senior Support EngineerFour Kitchens2014 – Present
Ongoing maintenance and feature development for a dozen production client websites. Frontend and backend work including responsive theming, custom WYSIWYG elements, custom module development.
Responsible for streamlining and maintaining the development and deployment workflows across heterogenous hosting platforms (Pantheon, Acquia, Black Mesh, Heroku, bare metal) and site build methodologies.
Working with a wide variety of technology, including Drupal 6/7/8, bespoke node.js applications, Solr search instances.
Supervision and mentorship of junior engineer staff and support contractors.
Software DeveloperAlley Interactive2014
Full-stack developer, working on new builds and maintenance of high-traffic Drupal 7 sites for media clients including The New Republic.
Responsible for custom module development for content creation and layout, with a personal interest in providing responsive, editor-focused workflows.
WebmasterTechnology Integration ServicesUniversity of Texas Libraries2012 – 2014
Lead developer for all public facing library websites. Responsible for maintaining the flagship Drupal website, a 20 site Wordpress installation, and dozens of HTML websites which averaged 1,000,000+ combined monthly views.
Successful migration of the flagship library website to Drupal 7 while guiding the adoption of critical technologies and standards, including responsive design patterns, CSS preprocessing and a GitHub development and deployment workflow.
Prototype development of physically interactive library elements including digital signage, a study space availability system and an arcade style Tetris console using a custom control interface.
Media CoordinatorInstitute for Public School InitiativesUniversity of Texas2011 – 2012
Responsible for the visual consistency in our products through Adobe Photoshop master compositions and CSS styling , now deployed in schools across Texas.
Recorded and edited video and audio elements for multimedia components and launched an in-house video hosting solution complete with accessibility features.
Built a FERPA compliant state wide student advising intranet using SugarCRM.
WebmasterTexas Student MediaUniversity of Texas2009 – 2011
Converted five student media properties to cloud hosted Drupal and Wordpress websites with an in-house advertising platform and in-house video hosting platform to reduce reliance on external partners and increase overall revenue.
Provided strategic planning for the web and social media presences of the media properties to the student managers of the media properties.
Supervised and trained a team of student web developers.
Microcomputer Applications SpecialistDept of Germanic StudiesUniversity of Texas2007 – 2009
Administered an extremely broad desktop support program for the department’s 60 faculty and graduate students, providing assistance for equipment from typewriters to smartphones to workstations.
Maintained the departmental printer and copier inventory; built and maintained the ten seat PC / Mac computer lab.
Researched and purchased technology for the department and the department’s grant funded technical projects.
Supervised between 20 and 50 team members, including quality assurance and ongoing training.
Managed the daily operations of the call center on a semi-weekly basis, supervising approximately 200 employees.
Supervised and collaborated with first and second tier technicians on phone and chat troubleshooting, filed escalation paperwork with network / telephony operations centers, personally assisted customers with ongoing issues.
Created training materials and administered training for new hires and existing employees with weekly classes of 10-20 students.
Drupal and Wordpress Content Management Systems
Git / GitHub Development and Deployment Workflows
Section 508 / WAI-ARIA Accessibility Standards
Linux Server Administration
DevOps Tooling including Ansible, Jenkins, CircleCI
Adobe Photoshop, Adobe Premiere, Adobe After Effects, Adobe InDesign
Video and audio editing and online delivery on Mac and PC platforms, using Adobe Premiere, Apple Final Cut Pro, Apple Logic and Avid Media Composer
University of Texas at AustinMasters of ArtsMedia Studies2012Focus on New Media, alternative pedagogyBachelor of ScienceRadio-Television-Film2005Focus on audio and video productionBachelor of ArtsPsychology2005